Customers must read and have fully understood and agreed
to the following terms and conditions:
Definitions
- "WebGenesis" is a registered trading name of
GammaEzoo Pty Ltd, ABN 59 117 386 035.
- "Account" means an account provided to use a service
supplied by WebGenesis.
- "Network" means hardware and/or software used to
provide a service.
- "Internet" means the network of networks to which an
account provides access.
- "You" or "the Customer" means that legal entity that
is entering and bound by this contract with WebGenesis.
"You" and "the customer" may be used interchangeably.
- "Service", "Supply", "Product", "Goods" means the
services or products for which WebGenesis is contracted
to provide and are used interchangeably.
- "Content", "Material", "Information" means any
information which could be transmitted or received by
digital means and incorporates static or active software
programs or the results of programs and other online
events or the results of online events any of which may
be public or private or any combination thereof. These
words are used interchangeably.
- "Publish", "Post", "Propagate" means to transmit or
store or upload or download or receive content and are
used interchangeably.
- 1Mb (one megabyte) is equal to 1,000,000 bytes for
billing purposes.
- Plurals include singulars and vice versa.
- Masculine include feminine and vice versa.
Agreement
- This document is the general terms and conditions.
Other more specific terms and conditions may apply to
specific products and/or services.
- Provision to WebGenesis products and services is
through an account applied for by a customer who may be
a reseller and dully approved by WebGenesis. WebGenesis
reserves the right to refuse any application for
whatever reason.
Privacy
- WebGenesis will endeavour not to release any
information collected about you to a third party.
- WebGenesis will not sell its database of customer
details or details about customers to a third party.
- We also respect the right of users to remain
anonymous and will endeavour not to knowingly disclose
user identities unless directed by a court of law.
General Service
- The customer understands that any services provided
are not continuous or faultless or error free and that
interruptions, delays, faults, degradations and outages
to services may occur from time to time. For example
interruptions may occur due to maintenance of software
or hardware, outages also may be the result of hardware
or software failure or external network failures, etc.
- The customer will not hold WebGenesis responsible or
liable for any interruption or delays or degradation to
services. Where provision of a service involves the use
of a third party service, for example a carriage service
or a domain name service, the customer understands that
WebGenesis has no responsibility for the performance or
non-performance of these services.
- No service need be provided by WebGenesis without
either a signed application form or an online
application submitted and appropriate consent to enter
into a legal contract bound by these and other relevant
terms and conditions.
- Unless prior credit arrangements are in place
WebGenesis has the right to refuse to provide a service
or suspend a service or terminate a service that is not
paid for in advance.
- WebGenesis reserves the right to refuse an existing
account an application for a service.
- Due to changing technology and other such
circumstances WebGenesis reserves to modify the nature
and type of services provided as it sees appropriate.
Responsibility and Termination
- WebGenesis reserves the right to take action,
including legal or suspension of or termination of a
service, against a customer who interferes with the
rights of another user online, or attempts to interfere
with the smooth running of the internet or WebGenesis's
services. We reserve the right to discontinue, without
refund or notice, any account or service where usage of
the account or service is deemed to be an abuse, and we
will charge the customer for costs incurred by any such
abuse.
- What constitutes "abuse" will be entirely determined
by WebGenesis. Abuse includes but is not limited to,
hacking, propagating viruses, port scanning, password
guessing, threats of violence, racial vilification,
breach of any statute or law from anywhere around the
world. unauthorised access etc.
- You can not publish or post or propagate adult
material using a WebGenesis service, unless permitted by
the laws of New South Wales.
- Any event which causes a degradation or interruption
of a service may be blocked or terminated or interfered
with as WebGenesis sees fit. This includes but is not
limited to events of the nature of flooding of links or
disks, bombardment of emails, SPAM, excessive CPU usage,
process table flooding, virus activities, privacy
invasion, ping floods, hacking or attempts at
unauthorised access, etc.
- SPAM or any bulk unsolicited commercial email/news
postings are not allowed and are just cause for
termination without notice or refund.
- Where a password is required to use a service, the
customer must not disclose the password to any third
party and must keep secret at all times that password
and prevent any unauthorised use of a WebGenesis service
protected by that password.
- Where a service is provided without a password the
customer must ensure that no unauthorised use of that
service occurs.
- The customer understands that where a password has
been revealed or compromised or unauthorised use of a
service occurs that the customer is still liable for any
charges or consequences that may arise from that use.
- Where a customer believes a password has been
revealed or compromised they must notify WebGenesis at
the earliest possibility.
- The customer understand that where an authorised
third party uses a service provided by WebGenesis that
the customer has a responsibility for ensuring that the
third party understands and abides by these terms and
conditions.
- Where third party use is not permitted the customer
warrants not to permit any third parties from using that
service.
- Specifically WebGenesis accepts no responsibility
for the customers' end of an access service or for the
performance of any telecommunication or carriage or
other service used to access our services.
- WebGenesis reserves the right to immediately suspend
a service or refuse supply without notice if it believes
that the customer may in any way not meet its
obligations to pay for the services as they fall due.
- WebGenesis reserves the right to demand what it
considers an appropriate bond to be held as guarantee by
WebGenesis where the customer has a history of late or
non payment before a service will be resupplied or
continuation of supply is to occur.
- The customer understands that accounts and services
are not transferable and that they liable for and are
bound by these terms and conditions regardless of any
third party use of a WebGenesis service.
No Liability
- The customer fully indemnifies WebGenesis, its
employees, officers, directors, contractors and any
other representatives against any proceedings, action,
loss, damages or claims or other events which may arise
from the customers account(s) or use, mis-use or nonuse
of a service, product or goods supplied by WebGenesis
including, but not limited to, copyright breaches,
defamatory comments or events, racial vilification,
intellectual property infringements, illegal
pornographic material, actions that contravene export
controls, threatening or violent actions or behavior or
any other unlawful event in any part of the world where
they may be unlawful.
- In relation to a claim WebGenesis may require you to
conduct the defence and bear the cost of any legal
proceedings or compensations or other events that are
the results of your actions or inactions or failure to
meet these terms and conditions.
- The customer agrees to take full responsibility for
any content that is published using a WebGenesis
service. In any event WebGenesis's sole liability will
be limited to the cost of the service it supplies or its
resupply where WebGenesis chooses to.
- Where a service level agreement is in place that has
not been met by WebGenesis it is the customer
responsibility to lodge a claim within 7 days under that
agreement.
- Any compensation resulting from a service level
agreement will be considered paid by crediting the
customers account with appropriate amount.
- WebGenesis reserves the right to remove or block
access to any content published, posted or propagated by
the customer using a WebGenesis service, where there is
a breach of these terms and conditions or as required by
a relevant authority, or where there is a breach of a
right such as intellectual property or any other event.
- The customer warrants not to hold WebGenesis liable
for any loss or damage or liability in the event or such
blocking or removal of content.
- The customer understands that full editorial control
over its content remains with the customer.
- The customer warrants to protect any accounts,
services provided by WebGenesis, from fraudulent or
illegal use.
- The customer warrants that all information provided
to WebGenesis is truthful and correct and accurate and
up to date and that the person designated is of above 18
years of age and is legally empowered to act and enter
into this contract as the customer or on behalf of the
customer as indicated on the relevant application form.
- The customer warrants that all information that may
be relevant to the provision of service by WebGenesis is
disclosed by the customer to WebGenesis prior to such
provision and that any false or misleading or incomplete
information provided is grounds for termination without
notice.
- The customer warrants that no person under the age
of 18 years will use a service provided by WebGenesis
without parental supervision and or filter software used
to protect the minor.
- The customer understands that WebGenesis is in no
way responsible for the content of the internet or
information or actions or events which may be carried
by, or from, or to, a third party or the customer or
WebGenesis using any WebGenesis service.
- The customer understand that exposure to viruses and
other harmful events may occur when accessing the
general internet and dealing with such events is outside
the responsibility of WebGenesis and that it is entirely
the customers responsibility to deal with such
exposures.
- WebGenesis will endeavour to maximise availability
of its services, but accepts no responsibility for
either our own or third party failures, or any other
events which may interrupt, delay or degrade the
service, or any consequential or ongoing loss, damage,
claim or liability to the maximum extent permissible by
law.
- The customer understands WebGenesis will send
invoices to the customer via email.
- It is the customers' responsibility to ensure that a
current active email address is supplied to WebGenesis
for the delivery of invoices.
- WebGenesis will also provide invoices online and it
is the responsibility of the customer to periodically
check what their account balance is and pay in full any
invoices including any taxes by the due date. Payment
terms will be provided with your invoices, and we
reserve the right to charge which ever is the greater of
$10 or 5%/month, as interest on late payments. Any or
all services may also be suspended or terminated at
WebGenesis's discretion until payment including any tax
is received in full.
- All moneys paid to WebGenesis need not be refunded.
- The customer is required to inform WebGenesis in
writing giving signed 30 days notice, by way of fax or
normal postal mail or by hand delivery, to terminate a
service. Email or verbal notice is not acceptable as we
require a real signature. Until this is done, the
customer understands they are still incurring monthly or
any other contractual charges and fees even if a service
is suspended.
- The customer understands that suspension of an
account or service by WebGenesis does not terminate this
contract or the customers' obligations under this
contract.
- In the event of an act of major catastrophe such as
earthquake, riot, civil disorder, floods or other major
disaster WebGenesis reserves the right to null and void
this contract.
- WebGenesis reserves the right to suspend an account
via way of blocking supply or access to a service.
Notice will endeavour to be made via email with reasons
prior to such suspension. Where such notice fails or is
not received, the blocking of supply or service will be
deemed to constitute notice.
- The customer understands that once an account has
been put on hold or suspended it is the customers'
responsibility to contact WebGenesis to either terminate
or correct any causes for the suspension prior to
reestablishment of the supply of a service.
Once WebGenesis suspends an account the customer waives
any right under any service level performance agreements
or right of access or supply until such time as the
customer demonstrates to WebGenesis that the reasons for
suspension have been dutifully addressed to WebGenesis's
satisfaction.
- If this agreement is terminated by WebGenesis,
WebGenesis will notify you of such termination via
email, and notwithstanding such notification WebGenesis
may immediately deny supply or access to any of your
accounts or services.
- Once a service is terminated, WebGenesis has the
right to remove any content, public or private, that you
may have published, posted, propagated and/or received.
Any rights or licences to content granted to WebGenesis
survive the termination of this contract.
- The customer understands that WebGenesis can not
guarantee provision of a domain name nor the timeliness
of provision for domains and that rules and regulations
outside of WebGenesis control govern the use, fees and
issuing of domains.
- The customer also understands that domain name
applications are not an instantaneous process and that
while a domain may appear to be available, by the time
the application is processed and forwarded the domain
may no longer be available.
- The customer agrees to provide truthful, correct,
accurate and up to date information for any services
which WebGenesis will assist in procuring or procure on
behalf of the customer.
- The customer understands that transfer of domain
names is outside the responsibility of WebGenesis and
that it is the customers responsibility to authorise and
finalise transfer of domain names to and from WebGenesis.
- The customer agrees not to resell any services
provided by WebGenesis without an appropriate
application form duly submitted and approval granted by
WebGenesis.
- Where a service has been resold through you any
obligations falling on you are to be forwarded and made
clear, obvious and binding on the entity that the
service is resold to.
- A reseller warrants not to resell a service in such
a way that the use of the service breaches these terms
and conditions.
- The customer agrees that by activating an online
event (such as clicking an "I Agree" button) which
incorporates agreement to these terms and conditions
that this event legally binds them as if they had signed
this contract and given full legal consent to be bound
by these terms and conditions and any other relevant
terms and conditions.
- WebGenesis will perform regular backups of any web
material published to a mirror disk where appropriate.
WebGenesis may also backup such material to tape. In the
event of a disaster such as hardware failure, WebGenesis
will attempt to recover from any backups the customers
web content. Where such recovery fails for whatever
reason the customer must be prepared to reupload to our
service any such content.
- The customer understand that due to the dynamic
content of email activities, email spools are not backed
up and that there is no guarantee of receipt of any
email items.
- Where a customer posts or publishes content, public
or private, using a WebGenesis service, WebGenesis will
endeavour to ensure such delivery or publication occurs
but can make no guarantee of delivery or publication
once the content leaves WebGenesis's direct realm of
control or is interfered with by an event outside
WebGenesis's control.
- The customer understand that any service level
agreements exclude any events outside of WebGenesis's
control.
- The customer understands that they must maintain
their own copy of any content published via a WebGenesis
service and that WebGenesis should never be used as any
"master" or primary or critical copy of any content.
Where a customer loses material and requires WebGenesis
to recover such material from backups WebGenesis may
charge for this service if it is able to provide it.
- The customer understands that no intellectual
property rights are assigned to the customer in the use
of a service provided by WebGenesis unless otherwise
specifically contracted.
- Likewise none of the customers intellectual property
rights are assigned to WebGenesis via the use of a
service provided by WebGenesis unless otherwise
specifically contracted.
- All pricing is subject to change with 30 days
notice. Please check the WebGenesis web site for latest
details. Title to any goods provided by WebGenesis,
remain the property of WebGenesis until payment is
received in full.
- Where a tax is payable on the provision of a service
or product or goods the customer warrants to pay that
tax in full to WebGenesis as it falls due.
- You hereby grant to WebGenesis and warrant that you
have obtained all authorisations, licences and consents
necessary for WebGenesis to perform its obligations and
exercise its rights under these terms and conditions.
- WebGenesis will automatically rebill a customer's
credit card, where credit card details have been
provided unless otherwise informed.
WebGenesis reserves the right to modify these terms and
conditions from time to time and will make available any
such changes by posting them to the internet. Any such
changes are effective from the date they are so posted.
This contract is governed by the laws in force in the state
of New South Wales in the Commonwealth of Australia.
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