getting inside your customers head?
relevant conversations
Approach
  • To work with companies that value and understand the importance of incorporating user experience into their overall business strategy.
  • To be flexible and adaptable in our strategic outlook, and to really listen to business requirements as well as the needs of the target audience.
  • To deliver excellence in the user experience field.
Carrie Webster
Carrie has worked in the web industry for over 12 years, and in January 2012, completed a Masters of Information Architecture. She has strong skills across many areas of web strategy, design and development, and this rich experience spans working with small business through to large enterprises. She is based in Sydney, Australia.
Services
  • Detailed requirements gathering
  • Competitive analysis
  • Task analysis and initial work flow diagrams
  • Web analytic and/or business intelligence review and analysis
  • Use case and user story development
  • Delivery of detailed UX requirements proposal
  • Persona and scenario development
  • Site map and navigation flows
  • Wireframe to HTML prototype
    (Axure and Visio)
  • UX functional specifications
  • User research and testing (interviews, scenarios, questionnaires, contextual, remote)
  • Managing stakeholder expectations
  • Multiple interface channels
    (web, software, mobile).
Experience
  • Project Scoping and Strategy Recommendations
  • Working and collaborating with design, architecture & development teams
  • Sitemaps & annotated wireframes (Axure, Visio)
  • Process & Workflow Personas &
  • Scenarios documentation
  • Stakeholder management
  • Strong GUI and Web Design background
  • Focus & User Group testing management and facilitation
  • PET (Persuasion, Engagement & Trust) design strategy
  • Strong writing and documentation skills
  • Data analysis, research & evaluation
  • Developing and documenting Help & Training guides
  • Strong HTML & CSS
  • Project management of multiple web projects
  • Social Media strategy and marketing implementation
   
     Client Experience
optus
state library
fox studios
stamford
fujitsu
bartercard

 
WebGenesis 2012